WILDERS FAQS

Our Practices

Our cattle are pasture-raised and grain finished with a blend created by our Wagyu nutritionist. Our hogs are pasture-raised on the ground, free to forage through wooden pasture, then grain finished as well!

We are not certified organic because we feel it is important to treat our animals like we would our children. We never give any unnecessary medicine, but if an animal becomes ill we will treat it with the appropriate antibiotics.

Yes! Our animals enjoy life grazing on our 1300 acre farm - just as nature intended. The cattle move pastures regularly throughout the year.

We raise fullblood 100% Wagyu cattle and Berkshire hogs.

Our facilities are top notch, meeting Beef Quality Assurance standards.

We treat our animals in the most humane way possible - all of our processors are Certified Animal Welfare Approved and USDA inspected.

We treat our animals just like you would your children. We never give them any unnecessary medication, but occasionally they do get sick and need to be treated accordingly.

Our Products

Fullblood Wagyu beef can only come from cattle who’s genetics on both sides of the pedigree originate in Japan, while American Wagyu is created by crossing Angus with Wagyu.

Kobe beef is fullbood Wagyu, but it must come from cattle born, raised, and harvested in the city of Kobe, in the Hyogo prefecture of Japan.

The Berkshire hog is a British breed originating in the English county of Berkshire. It is often referred to as the Wagyu beef of pork, having a much richer and more tender flavor.

Grass fed, grain finished means that our cattle and hogs have had access to pasture their entire lives, and once they mature into the finishing program, they are switched to a grain and roughage diet until harvested.

Shipping & Returns

We have FOUR shipping zones:

North Carolina
Eastern USA
Mid-West USA
Western USA

Check out our blog on shipping to find the rate for your location!

We ship orders weekly on Mondays and Tuesdays. If you place your order Wednesday-Sunday, it will ship the following Monday or Tuesday.

We ship UPS, which typically takes 1-3 days to arrive once your has been packed and shipped. Depending on the season and distance from our shipping facilities, orders are packed over ice packs and/or dry ice.

Definitely! We have multiple options for local pickup. You can pick up your order at our Downtown Clayton Storefront or Farm General Store. Just choose the pickup option at checkout.

Due to the nature of the product, we cannot accept returns. If you are unhappy with your order please contact us immediately so we can help resolve the issue.

Please email orders@Wilders.com to start a conversation.

Yes, we offer rush processing for orders in certain circumstances. Please contact our customer service team at orders@wilders.com before placing your order to confirm availability and discuss additional fees that may apply. Rush processing depends on product availability and shipping carrier timelines.

Our Operation

If you are interested in a farm tour, please email info@wilders.com for more information.

We do not currently host events or rent out our property at this time.

Our products are available in several locations across eastern North Carolina. You can find a full Iist of where to find our products here.

You can also purchase online for local pickup or shipping.

HOLIDAYS

All holiday orders must be placed by Tuesday, December 17th, 2024 to guarantee delivery by Christmas and through the EOY. We recommend ordering early to avoid delays during the busy season.

Absolutely! Simply upload your address list during checkout or contact our customer service team for assistance with multi-address orders.

Yes, we offer the option to include a personalized note for no additional fee! Just add an order note during checkout or contact us for more details.

Once your order ships, you’ll receive a tracking link via email. You can use this link to monitor your order’s progress and delivery date.

You can request a specific shipping date at checkout. Just leave an order note during the checkout process. Please note that while we strive to meet these requests, exact delivery dates cannot always be guaranteed due to shipping carrier limitations.

Yes! Digital gift cards are available and can be delivered instantly to your recipient’s email. They’re the perfect solution for last-minute gifting.

Our most popular holiday gifts include our curated bundles and subscription boxes. Visit our holiday page for more recommendations and inspiration.

We recommend ensuring someone is available to receive the delivery, especially for perishable items. Once the package is delivered to the provided address, we are not responsible for items left unattended. To maintain freshness, please refrigerate or freeze the contents as soon as possible after delivery.

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